Shipping policy

Shipping Policy

Last Updated: August 24, 2026

Thank you for shopping with Connor’s Corner. We want your order to arrive safely and keep you informed throughout the process.

 

Order Processing

Most in-stock orders are processed for shipment within approximately 1–5 business days, excluding weekends and holidays.

Certain products may be fulfilled by a third-party supplier or fulfillment partner and may require additional processing time. When a substantially different processing or delivery estimate applies, we will make reasonable efforts to disclose that information in the product listing, at checkout, or through an order update.

Processing time is the amount of time required to prepare an order for shipment and is separate from carrier transit time.

 

Shipping Rates

Available shipping methods and charges are calculated or displayed during checkout based on the products ordered, delivery destination, package size or weight, and available carrier services.

The shipping charge shown and accepted during checkout is the applicable shipping charge for that order unless a correction is required due to an obvious technical or pricing error.

 

Estimated Delivery

Delivery times shown at checkout or in product listings are estimates and may vary due to carrier operations, weather, holidays, high-volume periods, destination, supplier fulfillment, or circumstances outside our reasonable control.

We will not intentionally advertise a shipping time unless we have a reasonable basis for expecting the order to ship within that period.

 

Shipping Delays

If we learn that an order cannot be shipped within a promised shipping period, we will contact the customer when required and provide the appropriate options, which may include accepting a revised shipment date or canceling the affected order for a refund.

 

Tracking

When tracking information is available, it will generally be provided by email or through the customer’s order-status page after the package has been transferred to the carrier.

Tracking information can occasionally take additional time to become active after a shipping label is created.

 

Orders Containing Multiple Products

Items in the same order may occasionally ship separately, particularly when products are stored at different locations or fulfilled by different suppliers.

If an order arrives in more than one package, separate tracking information may be provided.

You will not be charged additional shipping solely because we choose to divide an order into multiple shipments unless otherwise disclosed and accepted at checkout.

 

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address before submitting an order.

If you discover an address error, please contact us immediately. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed after fulfillment has begun.

Additional shipping charges caused by an incorrect or incomplete customer-provided address may be the customer’s responsibility when permitted by law.

 

Lost Packages

If tracking information indicates that a package is delayed or appears lost in transit, please contact us and we will assist with available carrier investigations or other appropriate next steps.

If an order is confirmed lost before delivery, we will evaluate the situation and provide a replacement or refund when appropriate.

 

Packages Marked Delivered

If tracking indicates that a package has been delivered but you cannot locate it, please check around the delivery location, with household members, neighbors when appropriate, and with the carrier.

Please contact us if the package still cannot be located so that we can help determine what options are available.

 

Damaged Shipments

If an item arrives damaged, please contact us as soon as possible and include your order number and photographs of the item and shipping packaging when available.

Damaged or incorrect orders are handled according to our Return & Refund Policy.

 

International Shipping

International shipping availability, when offered, will be shown at checkout.

Customers receiving international shipments may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless the checkout specifically states that such charges are included.

International delivery times can vary due to customs processing and carrier operations.

 

Digital Products

Digital products do not require physical shipping.

Eligible digital purchases are delivered electronically according to the instructions provided after checkout or by email.

If you experience a problem accessing a digital purchase, please contact us through our Contact Us page.

 

Questions About Shipping

If you have questions about an order or shipment, please contact:

Connor’s Corner Services LLC

Email: cscorner75@gmail.com

Please include your order number whenever possible.